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Can you tell us how you first met Kim and about your initial experiences?
Once the decision was made to sell the house, we looked for an agent that was prominent in our neighbourhood. Kim was in the top 3. We called to set an appointment at our home and it was clear from the very beginning that she was all business, yet very genuine and very easy to talk to. She came back to us with a plan that made sense and it really felt like she looked out for our best interests.
What did Kim do to guide you in your market research when you were setting a price? How did you come to your final decision?
Kim provided us with a lengthy market analysis that showed us what was happening in OUR neighbourhood. She also helped us with ways to improve the appearence prior to listing which were cost efficient and easy to do. We came to an asking price based on what Kim felt we could get above and beyond that. With her experience it made our decision that much easier and we felt confident, because she was!!
How did you prepare your house for showing and/or being photographed? What are your thoughts on how the open houses were handled?
We added some fresh paint to a few places that needed it. Cleared the clutter, and moved some furniture to other rooms to give a different feel. The open house was handled perfectly. We had lots of traffic, prior to the open house AND during the open house. The house looked awesome in the photos and the hand out that people walked away with.
How do you feel Kim handled the negotiation? How did the negotiations go and what had been your expectations?
Kim was very professional throughout and gave us our space when needed but also gave us good guidance but let US decide. She never pressured us into a situation where we felt uncomfortable. Selling a home for the first time is not easy but we always felt like things were going OUR way.
How did the final closing of the sale go? Looking back is there anything you would have done differently? Is there anything that Kim did that you particularly appreciated?
The final closing went as smooth as expected. There was never a problem that came up that we were not prepared for. Anything different, yes we would ONLY have called Kim!! We loved the gift basket that arrived at our door a few days after the sale went thru!!! Great touch and very thoughtful. Thanks for making our first sale a successful one, and I will definitely refer and use Kim's services again in the future!










